Frequently Asked Questions
Everything you need to know about shopping with Lunazone.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. International shipping may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your claim.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our size charts for the perfect fit.
Do you offer international shipping?
Yes, Lunazone ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.